How to Fix Error Code 12029-4

Summary

If you receive the Error Code 12029-4 while installing office 2013 or Office 365 , the error mostly occurs due to firewall or proxy issue on you computer. And Microsoft office installation will throw up following error “Something went wrong, we ran into a problem”. The issue occurs due to the DNS failure as a result of which the installer can not connect to ¬†Microsoft server online and the error pops up.

How to Resolve Microsoft Error Code 12029-4

1) Turn off your Antivirus Temporarily.
Open your Antivirus software and click on disable button (in case of AVG). Please check with your Antivirus manufacturer website for detailed instruction how to disable.

2) Disable Windows Firewall Temporarily
In case of Windows 8
– Press Windows logo key + R and type “control” and then press Enter key.
– In Control Panel in search box type “firewall” and click on Windows Firewall.
Click Windows Firewall
– Click on “Turn Windows Firewall on or off”
Windows Firewall Settings
– And finally click on “Turn off Windows Firewall (not recommended)” for all the networks.
Turn off Windows Firewall

In case of Windows 7
– Press on Start button and Click on “Control Panel”
– In Control Panel in search box type “Windows Firewall” and click on it.
– Click on “Turn Windows Firewall on or off”
– And finally click on “Turn off Windows Firewall (not recommended)” for all the networks.

Note: After the office installation you can renable the windows firewall and Antivirus.

Start the office installation again. In most cases Error Code 12029-4 is resolved following these steps. If the error still persists that means there is some critical problem with your computer and it needs to be looked by an expert.

office technical support

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