How to Fix Error Code 1392-28

Symptoms of Error Code 1392-28

  • You will receive an Error while installing or updating your office 2013/2010/365.
  • Your computer may hang during the process.
  • Slow PC performance.

The error generally occurs in Microsoft office Note/365/2013.

Causes of Microsoft Error Code 1392-28

  • Corrupt Office Installation Files.
  • DNS Connectivity Issue
  • Missing Windows/Office DLL files.

Operation System Information :
This error can occur in following version of Microsoft Operating System :

  • Windows 10
  • Windows 8/8.1
  • Windows 7
  • Windows Vista
  • Windows XP

How To Fix Microsoft Office Error 1392-28

Repair Difficulty : Easy

Step 1: Temporarily Disable Antivirus

  • Open Your Antivirus software.
  • Disable it till the office 2013/365 installation is going on. Check antivirus manufacturer website for more details.

In case of Norton Antivirus Follow these Steps :

  • Right Click on Norton Antivirus icon
  • Chose “Disable Auto-Protect.”
  • Select Duration (By Default it is 3 hours)
  • Press Close Button

Step 2: Disable Windows Firewall

Microsoft Windows 8

1) Press ”Win + R” and Type ”Firewall.cpl” and Press Enter.
Open Control Panel
2) Microsoft Windows 8 Firewall Window will Open.

Click Control Panel
3) Click On ”Turn Windows Firewall on or off”

Click Windows Firewall
Note: You will need Administrator privilege to enable or disable firewall.

Windows Firewall Settings
4) Finally Click on ”Turn off Windows Firewall (not recommended)” under each of the active network connections.

Turn off Windows Firewall

Note: Please Activate Windows Firewall after office 2013/365 installation/repair is complete.

Step 3: Try Office installation/Update Again.

If the Error Code still continues , that means there is a critical problem with your computer and needs to checked by an Technical expert.

Please contact our 24×7 Tech support team for any queries and support.

office technical support

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