How to Fix Error Code 30102-13

Symptoms of Error Code 30102-13

  • You will get an Error window with code 30102-13
  • Installation or update process will halt
  • System may freeze during the processThe error generally occurs in Microsoft office 2010/2013

Causes of Microsoft Error Code 30102-13

  • ISP connectivity issue
  • Incomplete office installation
  • Windows registry error

Operation System Information :
This error can occur in following version of Microsoft Operating System :

  • Windows 8/8.1
  • Windows 7

How To Fix Microsoft Office Error 30102-13

Repair Difficulty : Medium

Step 1 :  Disable Proxy

1) Open Control Panel.
Windows 7 : Click On Start and then Select Control Panel from Right window.
Windows 8 : Press Windows key + R and type “Control” and Press Enter.

2) Open “Internet Options” In Control Panel .
3) Select Connections Tab and then Click On LAN Setting.


4) Turn off “Use a proxy server for your LAN” if its switched ON.

Step 2 : Remove traces of previous office installation
1) Download “Fix it” Tool from Microsoft Windows Website. Download Link: http://go.microsoft.com/?linkid=9815935
2) Download and Save the file in your computer.

Note: Name of the file will generally be O15CTRRemove.
3) Open the tool and follow the onscreen instructions.
4) After the “Fix it” tool is done , try Reinstalling office again.

Step 3 :  Try installing Microsoft office again.

In most cases error code 30102-13 should be resolved by now, if however the problem still persists please get your system checked by an system expert.

If you still need any help , Chat with our Technical Support Team to resolve the issue.

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