How to Fix Error Code 2-13

Symptoms of Error Code 2-13

  • Problem with Office installation
  • Computer may hang from time to time.
  • Slow Internet Connection.

Causes of Microsoft Error Code 2-13

  • Corrupt Office Installation files.
  • DNS Conflict.
  • Security Issue.

Operation System Information :
This error can occur in following version of Microsoft Operating System :

  • Windows 8/8.1
  • Windows 7
  • Windows 2000

How To Fix Microsoft Office Error 2-13

Repair Difficulty : Difficult

Step 1: Remove Previous Office installation
1) Get “Fix it” Tool from Microsoft Windows Website. Download Url:
2) Download the file to your system.
Microsoft Fix IT Tool for Office Repair
Note: File Name generally starts with O15CTRRemove.
3) Open the tool and follow the onscreen instructions.
4) After the Fix it tool is finished , try Re-installing office again.

Step 2: Proxy Setting
1) Goto Control Panel.
For Windows 8 : Press Windows Key + Q and Type “Control” And Click on it.
Internet Options
2) Open “Internet Options” In Control Panel .
3) Click On Connections Tab and then Press LAN Setting.

Disable Proxy
4) Turn off  “Use a proxy server for your LAN” if its switched ON.

Step 3: Disable Windows Firewall
For Microsoft Windows 8

1) Press “Win + R” and Type “Firewall.cpl” and Press Enter.
2) Microsoft Windows 8 Firewall Window will Open.
Click Windows Firewall
3) Tap On “Turn Windows Firewall on or off”.
Windows Firewall Settings
Warning: You will need Administrator privilege to enable or disable Windows firewall.
Turn off Windows Firewall
4) Click “Turn off Windows Firewall (not recommended)” under each network
location and then Click “OK”

Step 4: Run Office Installation Again.

The error should be fixed after following the above tutorial. If the error persists please get your system by an technical expert.

If you still need any help , Chat with our Technical Support Team to resolve the issue.

office technical support

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