Learn how to Fix Error code 17031 : Microsoft Office Suite

how to Fix Error code 17031

Operating Systems:
This error can occur with the following versions of Microsoft Windows Operating System:

  • Windows 8/8.1
  • Windows 7
  • Windows 10
  • Windows Vista
  • Windows Server Edition (2008/2012)

The error is found in following version of MS Office

  • Office 2010
  • Office 2013
  • Office 2016
  • Office 365

How To Fix Error code 17031

Repair Difficulty : Low

Step 1: Disable Windows Firewall

For Microsoft Windows 8

1) Press “Win + R” and Type “Firewall.cpl” and Press Enter.

2) Microsoft Windows 8 Firewall Window will Open.

3) Tap On “Turn Windows Firewall on or off”

Warning: You will need Administrator rights to enable or disable Windows firewall.

4) Click on “Turn off Windows Firewall (not recommended)” under each of the active network connections.

Step 2: Temporarily turn off Proxy Settings
1) Goto Control Panel.
Microsoft Windows 7 : Click On Start and then Click On Cotrol Panel from Right window.
Microsoft Windows 8 : Press Windows key + R and type “Control” and Press Enter.

2) Click On “Internet Options” In Control Panel Window.
3) Click On Connections Tab and then Click On LAN Setting.

4) Turn off “Use a proxy server for your LAN” if its switched ON.

Uninstall Old office Installation
Windows 8
1) Press Win key + Q. A search box will come up on right pane.Type Control in the box and press Enter.

2) Open “Program and Features” from Control Panel .

3) Click on your Office installation
4) Press Uninstall and follow the onscreen steps.|
Step 3: Check System Integrity
1) Press Windows + R

2) Type cmd and Press Enter.

3) Type “sfc /scannow” and press enter.

Step 3:Disk Cleanup
1) Press Windows + R

2) Type Cleanmgr and Press Enter.

3) Select the OS Drive and Press OK.
4) Finally Click on Clean up System Files

Step 4: Try the installation again.

In most case Error code 17031 should be resolved by now, if however the problem still persists please get your system checked by an expert.

If you still need any help , Chat with our Technical Support Team to resolve the issue.

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